Desktop Phone Services
The Education Connection (TEC) is a VoIP telephony-based communication system designed to improve student, parent, and community involvement in the educational process. As the "original" outbound dialer TEC has provided messaging solutions to educators since 1991.
911 Locator
Faster location of emergency notifications made to emergency response centers
Emergency Message
With the TEC 9-1-1 locator, notification, and recording software, the district has the tools to take control of any emergency immediately and send help directly to where it is needed.
When 9-1-1 is dialed on any district phone, the emergency call is sent directly to a 9-1-1 response center. Simultaneously, TEC starts a local recording of the phone call, alerts staff members of the phone call, and provides the exact location of the phone used to make the call. The location information is immediately presented to staff members for action , and a copy of the call is available to district staff members, law enforcement and 9-1-1 response centers as needed.
TEC can also provide in-hall or room LED speaker systems that will display messages about emergency locations. Speakers also are constructed with two-way voice communication for greater safety.
Call Recording
One button call recording from beginning to end
TEC Call Recording feature allows the staff members to record instantly both sides of the entire telephone conversation by pushing one phone button. Recordings are archived in the TEC system for review by school officials, or can be forwarded to law enforcement if needed. Before the staff member's adrenaline makes it difficult to think or take notes, TEC is creating a permanent record of the call.
Simple single button activation
Silent operation to prevent interruptions
Accurately records both sides of the conversation as it is happening
Preserves the event in real-time and saves the entire conversation from answer to hang up.
Paging
Page ability to one phone or the entire district
TEC Paging broadcasts messages to select telephones in your group or every phone in the district at one time. Whether these broadcasts are utilized for morning announcements or important safety messages, paging is a basic function needed by every school.
Telephone Intercom
Hands free conversations your phone to others
TEC's telephone intercom applications allows one-to-one, hands-free conversations from phone to phone.
You now can get instant feedback to a question, and easily locate staff or students.
CDR Reporting
Easily access calling data through TEC
CDR Report
Call Detail Records (CDR) contain information about every telephone call placed or received on the district's phone system. CDR is an important tool used to manage your phone system efficiently. TEC's CDR report generator makes searching through thousands of CDR entries easy and provides a secure method to locate all the important information needed.
TEC Phone Directory
The Education Connection Telephone Phone Directory
TEC's Phone Directory makes it easy to search for staff members' telephone extensions. You can eliminate wasted paper and ink from printed phone directories. TEC searches all extensions in the district, or it can narrow search results to one building, making it the perfect solution for a shared Call Manager® system.
Visual Memos and Alerts
TEC's Visual Memos & Alerts provide the ability to push text messages to one phone or all phones in a building or district. Send classroom reminders or push out important safety announcements. TEC Visual Memos and Alerts can be an important component of your district safety plans.
Remote Control
TEC's Phone Remote Control feature makes maintaining a VoIP phone system much easier by allowing system engineers to connect, observe and control any telephone on the network. Technicians can program phones, check phone status indicators, teach staff how to use phone functions, and watch end users perform operations. Be everywhere you need to be without leaving your desk.
Voice Mail
The TEC On-Screen Voice Mail creates a time-efficient method of reviewing and replying to TEC Voice Mail messages. You can see who called, the date and time information, and message length on your phone screen. Play, reply to, forward, and delete messages. This feature is fully integrated with the TEC Voice Mail system
TEC Control App
Treat your desk phone to the TEC Control App, and take control of the powerful communication features found in TEC. The TEC Control App for desktop phones provides an accessible method to monitor your TEC system.
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